This is a translation from the French version of the general terms and conditions of sale. In case of any discrepancy between the two versions, the French version shall prevail. The authoritative text is the French version available on the page Conditions générales de vente.
These General Terms and Conditions of Sale are up-to-date as of 04/12/2024.
These General Terms and Conditions of Sale (hereinafter "GTC") are offered by the company Slashtype (hereinafter "the Company"), a simplified joint stock company (SASU) with a capital of 1000 euros, registered in the Trade and Companies Register under the number 822065686, represented by Cédric Soulas, and whose registered office is located at 1 RUE DU GUESCLIN, 44000 NANTES, France.
Its email address is support@illustratedcode.dev.
The Company offers the Client (hereinafter "the Client") online courses and tools as well as downloadable educational content (hereinafter "Products/Services").
The purpose of these GTC is to define all the conditions under which the Company markets the Services and Products offered for sale. They therefore apply to any Purchase (hereinafter "Purchase") of Services and Products made by the Client.
The Client declares to have acknowledged and accepted the payment provider's conditions available at https://www.lemonsqueezy.com/buyer-terms and these GTC before their Purchase.
Therefore, the payment of the Purchase implies acceptance of these GTC. These are regularly updated; the applicable GTC are those in force on the website of the Services and Products at the date of the Purchase.
Any condition set by the Client, unless expressly accepted, would therefore be unenforceable against the Company, no matter when it might have been brought to its attention.
The fact that the Company does not take advantage of any provision of these GTC at any given time cannot be interpreted as a waiver to take advantage of any provision of said GTC later.
The prices are stated on the website of the Services and Products, in United States dollars (USD) and excluding tax. The Client must indicate their country and postal code on the payment provider's purchase form, so that the latter can determine the applicable taxes in the jurisdiction where the transaction takes place and display the amount including all taxes. The Client receives an email confirmation proving their Purchase. Upon request, an invoice can be provided.
The Company uses the security system of Lemon Squeezy, a provider specialized in online payment. This system guarantees the Client the complete confidentiality of their banking information. The bank transaction by credit card, carried out between the Client and the secure system is therefore fully encrypted and protected. The Client's bank details are not stored electronically by the Company.
The Client guarantees the Company that they have the necessary authorizations to use the payment method during the Purchase.
The Company reserves the right to suspend or cancel any Purchase, regardless of its nature and level of execution, in case of non-payment or partial payment of any sum that would be due by the Client to the Company, in case of payment incident, or in case of fraud or attempted fraud relating to the payment of a Purchase.
For any request for information, clarification, or for any complaint, the Client should first contact the customer service of the Company, to allow it to try to find a solution to the problem.
The customer service of the Company is accessible using the following contact details:
The Client undertakes to respect the terms of these GTC.
The Client agrees to use the Product and the services in accordance with the instructions of the Company.
If, for any reason, the Company considers that the Client does not comply with these GTC, the Company may at any time, at its sole discretion, refuse the use of the Product or Service and take all measures including any civil and criminal legal action against them.
The Company allows the client to exercise a right of withdrawal for the online purchase made by the Client for 30 days after the Purchase.
During this period, the Client can write to customer service and obtain a full refund. The Client will then lose the right to use and access the refunded Product or Service.
The Company takes all appropriate measures to ensure the provision of high-quality products and services to the Client under optimal conditions. However, it cannot be held liable for any failure to perform or improper performance of all or part of the services outlined in the contract, attributable either to the Client, to the unforeseeable and insurmountable actions of a third party not involved in the contract, or to force majeure. More generally, if the Company's liability were to be engaged, it could not in any case agree to compensate the Client for indirect damages or damages whose existence and/or amount are not established by evidence.
The Company shall not be held liable for damages caused by misuse of its Products or Services or by non-compliance with the usage, storage, and safety precautions during the use of its Products or Services.
It is expressly stipulated that the Company cannot, under any circumstances, be held liable for any issues where the Client’s computer hardware or electronic mail systems reject emails sent by the Company, such as due to an anti-spam system, including, but not limited to, a copy of the payment confirmation or the summary of the Order.
The Client is fully aware of the provisions of this article including the aforementioned warranties and limitations of liability, essential conditions without which the Company would not have entered into the contract.
The distinctive signs, products, and educational content created by the Company, including its trademarks, photographs, designs, articles, images, videos, logos, drawings, diagrams, exercises, and computer applications, are the exclusive property of the Company. These are original works protected by intellectual property rights.
The Client is prohibited from reproducing, directly or indirectly, in whole or in part, adapting, modifying, translating, representing, commercializing, sharing with a third party, or publicly disseminating the products and educational content owned by the Company without the express and prior authorization of the Company.
In accordance with the provisions of French Law No. 78-17 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, known as the "Data Protection and Liberties Act," and the General Data Protection Regulation (GDPR), subject to proving their identity, any Client, regardless of nationality, has the right to access, modify, and delete their personal data. Each Client also has the right to request a limitation on the processing of their data and has the right to data portability as well as the right to object to the processing of their personal data.
For the application of this clause, particularly to ensure the confidential treatment of Client data, the Company has designated a Data Protection Officer, in accordance with the provisions of the GDPR, who can be contacted at the following address: support@illustratedcode.dev
In any case, any Client has the right to make a complaint to the CNIL (French Data Protection Authority).
By expressly agreeing for this purpose, the Client consents to the Company sending them a newsletter, which may contain information related to its activities, at a frequency and in a form determined by the Company. The Client also agrees to receive commercial offers from the company for products/services similar to those purchased.
Clients will have the option to unsubscribe from the newsletter by clicking on the link provided for this purpose, present in each of the newsletters.
These GTC are governed by and interpreted in accordance with French law, without regard to principles of conflict of laws.
In the event of a dispute arising from the interpretation and/or execution of these terms or in connection with these GTC, the Client may decide to submit the dispute with the Company to a conventional mediation procedure or any other alternative dispute resolution method.
In accordance with the provisions of the Consumer Code regarding the amicable resolution of disputes, the Company adheres to the Mediator Service of the CM2C (Center for Consumer Mediation of the Conciliators of Justice) whose contact details are as follows: 49 Rue de Ponthieu, 75008 Paris, France – https://www.cm2c.net.
You can use the mediation service for consumer disputes related to an order made on the internet. To find out how to contact the Mediator: https://www.cm2c.net/declarer-un-litige.php
It is finally reminded that mediation is not mandatory but merely proposed to resolve disputes without resorting to litigation.
The Client may also visit the European online dispute resolution platform set up by the European Commission at the following address, which lists all the dispute resolution bodies approved in France: https://webgate.ec.europa.eu/odr/.
In the event of failure of this mediation process or if the Client wishes to bring a lawsuit, the rules of the civil procedure code will apply.